Terms and Conditions of Sale and Use
Maurèle BV
Last updated: December 2025
The website https://maurelestore.com (“website”) is operated by:
Maurèle BV
A company incorporated under Dutch law
Registered address: Maria Austriastraat 6, 1087 CJ Amsterdam, The Netherlands
Chamber of Commerce (KVK): 97882798
VAT number: NL868273880B01
Email: info@maurelestore.com
These Terms and Conditions (“Terms”) govern the use of the Website and the purchase of products offered by Maurèle BV (“Maurèle”, “we”, “us”, “our”).
2. Scope of Application
These Terms apply to:
By accessing the Website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms. The applicable Terms are those in force on the date of the order.
3. Products
Maurèle offers ready-to-wear clothing, accessories, and related products curated from third-party brands.
Product descriptions, photographs, and prices are provided with the utmost care. However, minor variations (including colour differences due to screen display, artisanal finishes, or fabric batches) may occur and shall not constitute grounds for liability.
Products are offered subject to availability. If a product becomes unavailable after an order is placed, Maurèle will inform the customer as soon as possible and issue a refund if necessary.
4. Prices
All prices are indicated in EUR unless otherwise stated and include applicable VAT.
Shipping costs, duties, or additional taxes (if applicable) are displayed at checkout before order confirmation.
Maurèle reserves the right to modify prices at any time. Products are invoiced at the price in effect at the time the order is confirmed.
5. Ordering Process
To place an order, you must:
Once the order is confirmed, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order; acceptance occurs upon dispatch of the products.
Maurèle reserves the right to refuse or cancel an order in case of:
6. Payment
Payment is due at the time of order.
Accepted payment methods are displayed on the Website and may include credit/debit cards and third-party payment providers.
Payments are processed through secure, certified payment platforms. Maurèle does not store full payment card details.
7. Delivery
Products are delivered to the address provided during checkout.
Estimated delivery times are provided for guidance only and are not guaranteed. Maurèle shall not be held liable for delays caused by carriers or external circumstances.
Risk of loss or damage passes to the customer upon delivery.
8. Right of Withdrawal (Online Purchases Only)
In accordance with EU consumer law, customers purchasing online have the right to withdraw from their purchase within fourteen (14) days from the date of receipt, without providing a reason.
To exercise this right, the customer must notify Maurèle in writing within the withdrawal period.
Returned items must:
Refunds will be processed within fourteen (14) days of receipt of the returned items, using the original payment method.
Unless otherwise stated, return shipping costs are borne by the customer.
9. Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to:
10. Returns and Exchanges (In-Store Purchases)
In-store returns or exchanges are subject to Maurèle’s boutique return policy.
Proof of purchase is required. Refunds for in-store purchases may be issued as store credit unless otherwise required by mandatory law.
11. Retention of Title
Products remain the property of Maurèle until full payment has been received. However, the transfer of risk occurs upon delivery of the products to the customer.
12. Liability
Maurèle shall not be held liable for:
Maurèle’s liability shall, in all cases, be limited to the amount paid for the relevant order, except where mandatory legal provisions apply.
13. Intellectual Property
All content on the Website (texts, images, logos, designs, graphics, layout) is the exclusive property of Maurèle BV or its partners.
Any reproduction, representation, modification, or use, in whole or in part, without prior written consent is strictly prohibited.
14. Personal Data
Personal data is processed in accordance with Maurèle’s Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).
15. Force Majeure
Maurèle shall not be liable for failure or delay in the performance of its obligations due to events beyond its reasonable control, including but not limited to strikes, natural disasters, pandemics, governmental measures, supply chain disruptions, or telecommunications failures.
16. Amendments
Maurèle reserves the right to amend these Terms at any time. Updated Terms will be published on the Website and will apply to orders placed after their publication date.
17. Governing Law and Jurisdiction
These Terms are governed by the laws of the Netherlands.
Any dispute arising from these Terms, their interpretation, or the use of the Website shall fall under the exclusive jurisdiction of the competent courts of the Netherlands.
18. Contact
For any questions regarding these Terms, please contact:
MAURÈLE BOUTIQUE
Herenstraat 8
1015 CA Amsterdam
Opening hours:
Tuesday trough Saturday
12h00 – 17h30
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